Lead Academy Instructor – Cycle Systems

Cycle Systems Academy
1 June, 2021
South Devon, United Kingdom
Job Type


Cycle Systems is a longstanding and award-winning cycle maintenance training provider who has been delivering short courses and Government accredited qualifications since 2009. Currently based on the edge of Dartmoor National Park in South Devon, which is renowned for its' road and mountain biking, we pride ourselves on being able to offer our employees a superb working environment.

The academy delivers professional bicycle maintenance training to industry and hobbyist students alike, and is proud to boast a state of the art workshop which is sponsored by many industry big names. These partnerships with the trade mean that staff are also able to enjoy being kept up to date with current tech through various online CPD schemes etc.

Generous working conditions (no working weekends or Christmas Eve again), plus competitive benefits and salary consummate with the position mean that a rewarding career and unprecedented lifestyle in one of the most beautiful corners of Britain awaits.

If you share our passion for bicycles and for bicycle tech, there really is no better place to be. You will find yourself at the heart of the cycle industry here at Cycle Systems.


Application deadline: Sunday 20th June 2021

Interviews held online through June.

July start preferred.

Salary: 28-34k pa depending upon experience, plus performance bonus.

Job Description

Cycle Systems is currently looking for a pro-active and self-starting individual to join our company as Lead Academy Instructor.

This is the perfect opportunity if you are a keen cyclist with a passion for cycle tech, who would thrive in a responsible role that involves taking pride in both day to day interaction with students, as well as the prep and behind the scenes organisation.

Personal Attributes

You need to be a friendly and clear communicator, be exceptionally well organised and reliable, and able to adhere to systems already in place. An entertaining streak is a plus for curating a high calibre student experience. However, good boundaries with people, so that strict time management and delivery criteria can be adhered to, are essential too.

Due to the nature of the role, and the level of responsibility within the company, a high degree of emotional maturity and capacity to understand the directives of senior management is expected.

Qualification and Experience

At least a decade of professional bicycle workshop experience is preferred for the role, coupled with the capacity to deliver high standards in a live teaching environment. (This is a student facing role and delivery is mostly offline.)

Ideally, you will also be qualified to a Level 3 in Bicycle Maintenance and Repair, and to a Level 3 in Teaching and Assessing. However, experience also counts and teaching/assessment qualifications can be undertaken once in the position. Likewise, a qualified teacher with a passion for bicycle repair would be considered, as cycle tech industry qualifications can also be undertaken as a part of your training with us.

Main Purpose
To take lead responsibility for the delivery and assessment of all Cycle Systems Academy courses and frameworks on a day to day basis as and when scheduled.

Manage all academy systems when at work - including student administration, assessment, stock control, tool sales, equipment maintenance, audit, and basic housekeeping duties.

1. Leadership

1.1 Provide leadership, direction and support to all students as per the CSA Scheme of Work and the Onefile system. To ensure that all students clearly understand their responsibilities and that instructor tasks are carried out effectively.

1.2 Line manage any less senior support staff that may be involved with course delivery from time to time, ensuring effective use of their time.

2. Planning and Organisation

2.1 Managing instructor time effectively so that all management and teaching tasks are completed by the end of the day. This includes:

Scheme of Work is followed for the appropriate day and that nothing is left out;

Collating any student paperwork needed by the office;

Marking any student assessments carried out that day within the Onefile system;

Carrying out student bench tool checks;

Unpacking any deliveries and finishing the instructor part of CSA purchase order cycle;

Following all stock control and demo equipment processes daily;

Ensuring the academy is left clean and tidy, with all rubbish disposed of and floors swept and cleaned;

Working effectively within all systems - online or offline.

2.2 Whenever apprenticeship are delivered, to be fully responsible for the planning and delivery of any NVQ assessment framework students and completing portfolios. Liaising with employers and students/staff to ensure that their work responsibilities are understood and are completed in a timely manner and organising schedules that are cost effective to CSA. Most assessment and monitoring will be delivered online, but occasional in store visits across the UK may be needed.

3. Tool Orders

3.1 Managing tool orders as and when they come in;

3.2 Carrying out all processing within systems frameworks

3.3 Being responsible for postage if there is no courier involved in despatch.

4. Finance and Resources

4.1 Being mindful of the need to save money where possible and implementing this understanding in any role across the company;

4.2 Understanding and following CSA purchase order systems;

4.3 Proactively encouraging tool and course sales with students and knowing where to direct them when sales interest is shown.

5. Communication and Working Relationships

5.1 Ensure effective relationships are maintained with students, CSA partners, sponsors and stakeholders at all times;

5.2 In conjunction with the directors help host periodic events for the promotion of CSA services. This may include some time at trade shows as well as local events.

6. Policy and Research

6.1 Cultivate good practice in learning, teaching and assessment methodologies;

6.2 Keep abreast of industry developments and up to speed with technological advances in the bike trade, working with external CSA consultants as appropriate;

6.3 Advising directors on Scheme of Work updates that may be needed from time to time - including the development of student resources for changing technologies, or for equipment upgrades.

7. General

7.1 Maintain regular and effective communication with CSA directors and colleagues;

​7.2 Participate in regular 1-2-1s and personal development reviews with the HR team and/or directors;

7.3 Be responsible for your own health and safety and that of colleagues within your responsibility or affected by your work;

7.4 Promote anti-discriminatory practices in all work undertaken;

7.6 Any other duties commensurate with the level of the post - including assisting accommodation management if needed.

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