Helpdesk Support Technician

Citrus-Lime Published: 10 January, 2018
Location
Ulverston, United Kingdom
Job Type
Category

Description

An opportunity has become available to work with ePos and eCommerce experts Citrus-Lime.

Hours 40 hrs per week, 8:30-17:30
Location: Ulverston, Cumbria
Salary: £25000-£35000

The Helpdesk Support Technician will be responsible for providing 1st line support to our client base. You will need to be able to communicate well in both written and verbal form, good organisational skills are a must. Problem solving and logical thinking along with Microsoft skills are essential.

Role & Responsibilities
• First line support to existing customer base
• Analysis of problems and issues, seeking resolution or appropriate training
• Effectively escalate support cases to the internal development team
• Provide first class customer service

Experience and Skills
• Excellent customer service and organisational skills
• Experience of using Microsoft products
• Understanding of a retail environment & structure/processes
• Ability to be able pick up new systems with ease
• Able to work from your own initiative
• Able to work to deadlines

www.citruslime.com
Apply
Drop files here browse files ... Dropbox ...
(max size 200Kb and pdf, doc, docx, txt files only)
Captcha

Related Jobs

Internal Sales Coordinator   Penrith, United Kingdom new
17 January, 2018
Account Support Manager   Bedfordshire, United Kingdom
11 January, 2018
Sales/Workshop Staff, Nottingham   Nottingham, United Kingdom
5 January, 2018
EVENTS AND PARTNERSHIPS MANAGER (FULL-TIME)   Hampton Wick, United Kingdom
29 November, 2017

CIN Comments

comments

Are you sure you want to delete this file?
/