Thursday, 3 October 2024

Customer Service Team Member

Website Spa Cycles

Harrogate, not only where the forerunner of Cycling UK began and host to the Tour de France and World Road Championships; it’s also the home of Spa Cycles Ltd, one of the UK’s leading Touring Cycling Specialists.

Customer Services

We are looking to recruit an enthusiastic person to join our Customer Services Team. The successful applicant will have a knowledge of road/touring bicycles and related components; and be able to discuss this with our customers across the globe, whether they’re looking for a bike, a wheel or a chainring bolt!

Responsibilities of the position include:

  • Processing of online orders
  • Shop counter sales and service
  • Drafting of specifications with customers for our custom-built cycles
  • Managing general enquiries via phone & email
  • Retail shop-front housekeeping

The position is full time (40hr/wk) to include some Saturdays, although a job-share arrangement may be considered. We offer an attractive salary package commensurate with experience, the potential for overtime, 28 days pa paid holiday, a Company Pension Scheme and a generous staff discount programme.

Interested, then please email your CV to [email protected] or call us on 01423 887003 for an informal discussion

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