Operations Coordinator

OFO bike Published: 3 October, 2017


We have an exciting opportunity for an ambitious person looking to grow with an expanding business.

Founded in 2014, ofo is the world’s first “non-docking” bicycle-sharing platform, operated via a mobile app. Combining the idea of the sharing economy and smart appliances, ofo enables users to hire a bicycle anytime and anywhere. It is a revolutionary and game-changing start-up providing a convenient and on-demand bike hire service, promoting a green and healthy way to commute.

We need motivated people with the ability to think creatively and problem solve. We have big plans for growth, so apply here if you want to be a part of the evolution of urban mobility and become an essential player in our expanding team!

The Operations Coordinator will be responsible for the following;
• Managing a team of cycle marshals on a daily basis.
• Assisting in recruitment, planning, scheduling and meetings.
• Organising and redistributing ofo bikes.
• Task prioritisation and delegation.
• Ensuring that our processes are followed and contribute to continuous improvement.
• Owning and taking responsibility for your assigned areas of the operations process.
• Ensuring ofo bikes and our parking sites are maintained and kept tidy at all times.
• Carrying out regular patrols of ofo zones.
• Regulate bike parking, ensure bikes are accessible and available to customers in popular locations.
• Monitoring and perform regular bike inspections, including scheduling maintenance and repairs.

You will have:
• An enthusiastic and proactive approach to your work.
• The ability to think on your feet and solve logistical problems.
• An understanding of the workings of bicycles and a basic knowledge of bicycle maintenance.
• The desire to learn new skills and adapt to the job.
• A desire to work outdoors with some office hours.
• Great communication skills.
• Happy to work independently and make decisions.
• Comfortable leaving a small team and delegating tasks.
• A positive attitude towards interactions with members of the public to resolve issues and assist new ofo users.
• Full, clean driving license.

• Ability and confidence to carry out bike maintenance work of all kinds.
• Full, clean driving license.

Preferred experience: Bicycle Maintenance: 1 year & Outdoor Working: 1 year.
Required licence or certification: Full UK Driving Licence.
Ofo is an accredited Living Wage Employer.
Job Type: Full-time.

To apply please send a Covering letter and CV addressed to Adam Rose via the apply button below
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