Sales Adviser / Mechanic for ElectricBikeSales Cambridge

The Electric Transport Shop Published: 25 July, 2017
Job Type


Sales Adviser / Mechanic for ElectricBikeSales Cambridge


Do you have a passion for cycling or mountain biking and love to learn and talk about it? Do you believe cycling makes life better? If yes read on.

The Electric Transport Shop is a pioneering UK retailer for a new genre of bicycles. Electric  bikes (e-Bikes) are changing the face of personal transport around the world with annual sales above 40 million units. We offer an opportunity for the right person to participate in and shape an industry with huge potential.

Our stores become part of their communities and support a transition away from cars to bikes and to more enjoyment of cycling generally.
We are looking for a motivated sales adviser with relevant experience and bike mechanic qualifications who is keen to develop their career in the cycle industry.


Under our trading brand Electric Bike Sales we are one of the fastest growing cycle retailers in the UK and with this come opportunities for motivated and talented staff.


You will be our most important asset – Our People – and we would like you to apply with that in mind. We will be mindful of this in our selection and choose very carefully. If you bring dedication and energy you will find an employer with a modern agenda that values people and provides opportunities for the execution of your good ideas.


A competitive salary with key performance related bonus.



<strong>Role Summary:</strong>

Full time or part time depending on the needs of the right candidate.

To actively maximise turnover and profitability of the store and by providing the best e-bike retail experience in Cambridge continuing our hard work building great relationships with our customers.

To help in the workshop to ensure our delivery standards and promises to our customers are never missed.


Demonstrate technical skills and suitable product knowledge and develop your skills as needed to provide sales advice on ebikes, accessories, parts and services. You will be required to provide sales and after sales support by email and phone.

Develop and maintain relationships with customers and potential customers being attentive and inquisitive to ensure they receive the best advice, service and ultimately the best electric bike experience.

Work with our workshop to ensure competent delivery of orders, servicing and repairs. This will include repairs, PDI of  electric bikes and managing customer expectations based on our workshop calendar.

Stock – ordering, receiving goods in and working with suppliers to efficiently correct any discrepancies.

Regularly contribute to positive media and social media coverage.

Be an enthusiastic evangelist for electric bikes and an ambassador for your store and our company values.

<strong>Relationships and Roles:</strong>

To demonstrate the ability to interact and cooperate with all colleagues.

To build trust, value others, communicate effectively, get things done, foster innovation, focus on delivery to customers, collaborate with others, solve problems creatively and demonstrate high integrity.

Maintain professional internal and external relationships that meet our core values.

Proactively establish and maintain effective working team relationships with all back office departments.


The location is Cambridge but may require stays elsewhere for training.


<li>Approximately 2-4 years of retail store experience.</li>
<li>Experience with a company in a related company sector.</li>
<li>A passion for cycling and knowledge of components would be valuable.</li>
<li>Demonstrate mechanical mindedness and technical aptitude.</li>
<li>A strong understanding of customer service and sales practices.</li>
<li>If applicable, a willingness to travel.</li>
<li>A proven ability to succeed in a retail environment.</li>

<li><strong>Customer skills</strong></li>
<li>Communicating clearly, concisely and persuasively, orally and in writing.</li>
<li>Establishing a high regard from customers as a trustworthy expert on Electric Bicycles.</li>
<li>Building a good rapport with customers.</li>
<li>Being a good listener: attentive, inquisitive and receptive to the ideas of others.</li>
<ol start="2">
<li><strong>Taking a leading role in the business</strong></li>
<li>Taking the initiative to identify and focus the attention of others on those few things that can have a major impact on the business.</li>
<li>Moving steadfastly and resourcefully to achieve important objectives despite obstacles - and doing this consistently.</li>
<li>Without disruption being a forceful advocate of what you think is right.</li>
<ol start="3">
<li><strong>Motivation and drive</strong></li>
<li>Having high motivation and a strong desire to achieve in a demanding environment.</li>
<li>Having a sense of urgency to realise concrete results.</li>
<li>Consistently handling a large volume of work well.</li>

<ol start="4">
<li><strong>Thinking analytically, strategically, creatively and practically</strong></li>
<li>Analysing facts quickly and arriving at sound conclusions and practical plans of action.</li>
<li>Being able to think strategically about the business.</li>
<li>Coming up with new ideas and sensibly exploring their pay-off possibilities.</li>
<li>Showing good common sense and judgement, and learning from experience.</li>
<li>Learning to respond effectively in new situations.</li>

If the above could be you then please email your C.V. via the apply now button below.
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