SALES ADVISOR (FULL-TIME)

Sigma Sport Published: 19 May, 2017
Job Type
Category

Description

SIGMA SPORT HEAD OFFICE, ESHER, SURREY

Are you a passionate cyclist with a strong work ethic and excellent interpersonal skills? Due to increased growth, we are seeking a self-motivated, organised team player with an upbeat demeanour, excellent telephone and computer skills, to provide exceptional advice. This position requires an enthusiastic work ethic, plus experience, knowledge and a passion for road cycling products. Triathlon product knowledge is an added bonus!

ABOUT THE JOB

Field customer calls, online chats and emails regarding the following:

  • Road bike and bike accessory related questions
  • Custom bike builds
  • Bike fit
  • Component compatibility
  • Clothing advice
  • Order placement and order status
  • Returns & exchanges
  • Customer concerns and complaints
  • Provide exceptional customer service

ABOUT YOU

  • Specialised knowledge of road and triathlon products
  • PC literacy is essential
  • Self-driven with a positive outlook and a clear focus on delivering outstanding customer service
  • A natural communicator able to empathise with customers and see things from the other person’s point of view

SALARY

£20,000 per annum.

HOURS

8:30 am - 5:30 pm Monday to Friday and one Saturday per month, with an opportunity for paid overtime during peak seasons.

HOLIDAY

28 days holiday including bank holidays.

To apply send a CV and covering letter addressed to Tom Hughes.

Apply
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