Sales Assistant

Ribble Cycles
12 July, 2019
Birmingham, United Kingdom
Job Type


As part of our exciting development, the opportunity has arisen for a Showroom Assistant to join our Retail team at our flagship Birmingham showroom. Reporting into the Showroom Manager, the role will be responsible for the day-to-day operation of the Birmingham Showroom, as well as deputising for the Manager in their absence. The role will be focussed around sales and customer service; with the ideal candidate possessing an entrepreneurial flair to assist the Manager in driving our B2B sales and pursuing local opportunities to grow the brand’s presence and establish the showroom as a prominent local bike destination.

Our Showroom format is a brand-led capacity, displaying our current range with a consultation area to guide customers through the purchasing process; this also serves as a flexible event space, allowing us to host events, training and screenings as appropriate, which the Showroom Assistant will be instrumental in planning and executing.

Working closely with the central Customer Service team, your role will be focused on Sales, as well as offering expert support and advice pre and post purchase. The ability to provide industry-leading sales and customer support is essential to the role.

We are seeking a cycling obsessed team player, with experience of working in retail, ideally within the cycling industry.

Mechanical knowledge of bicycles is essential, as is an awareness of current trends and developments within the industry.

Having previous experience of product merchandising and POS would be a distinct advantage as you will be responsible for the retail standards in the store.

Essential Experience/Skills
• Retail or Customer Service experience.
• Exceptional customer service skills, with a proven track-record.
• A strong team player and self-starter, used to working collaboratively to problem-solve and provide exceptional service to our customers.
• Strong technical knowledge of bicycles, ideally across multiple disciplines.
• Exemplary written and verbal communication skills, with a keen attention to detail.
Desirable Experience/Skills
• Prior experience of working within the cycle industry.
• Working with sales-based targets, with a focus on results.
• New business development experience.
• Experience of deputising for a Manager.

Please apply in writing to Ashley Brough, including your C. V. and a covering letter.
Please inform your line manager of your application.
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