Sales Specialist

Cyclo Monster
Published
18 April, 2019
Location
Derby, United Kingdom
Category
Sales  
Job Type

Description

There has never been a better time to join Cyclo Monster as one of Derby’s biggest bike shops
we have experienced significant growth since opening and are recruiting again.
We are looking for an experienced enthusiastic sales person with a passion and experience of
cycling. You will be confident talking to customers, be able to tailor your approach based on the
customer's knowledge and be passionate about providing great customer service. You will be
required to sell a wide range of products and bicycle types.
In a busy and exciting environment, we strive to deliver outstanding service to our customers.
Providing the latest products across all disciplines, including – mountain, road, electric, leisure
and kids.

The Job
1. Maintaining the shop floor area to a high standard .
2. Accountable for the daily shop sales.
3. Working on the shopfloor as in sales capacity and taking the lead with customer
interactions
4. Identify any areas where customer satisfaction has not been met and implement
corrective actions.
7. Enter customers into our CRM system and follow up.
8. Managing the warranty system and ensure warranties are dealt with efficiently.
9. Training new staff in sales techniques and regularly reinforcing good sales behaviour.
10. Update sales databases.
11. Report monthly on bike and P+A sales.
12. Suggest new products to stock and identify slow selling items for clearance or price
adjustment.
13. Experience of bike mechanics and bike fitting would be preferred.
14. Carry out bike fits (training provided)
15. Computer literate, strong organisational and admin skills.
16. A helpful and proactive attitude. Previous customer service experience is essential. Most
important is you have a friendly, helpful and efficient manner and can use this to provide
industry leading customer service to every customer. You thrive on engaging your
customers and take pride in solving their queries.

Benefits Include:
Pension
Cycle Scheme
Company Discount
Competitive salary

To apply please send a CV via the apply button below.
Apply
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