Friday, 29 March 2024
FeaturedNews

Rocky Mountain issues recall on alloy 2018, 2019 + 2020 Instinct, Instinct BC + Pipeline models

Vancouver-based Rocky Mountain has initiated a voluntary safety recall of specific alloy only Instinct, Instinct BC and Pipeline bikes of 2018, 2019 and 2020 model years. Carbon models are not affected.

According to Rocky Mountain, a few incidents in the field along with further testing has confirmed the possibility that affected front triangles could crack and lead to a separation of the head tube from the top tube. To date, there has been a very small number of incidents reported out of over 4,700 units produced, the brand said.

Affected models include sizes small, medium and large with serial numbers starting with PRK17 and PRK18, and product sizes small, medium and large with serial numbers starting with PRK19 – between PRK1900001 and PRK19-01275 – are potentially affected and need replacement. The serial number is engraved under the bottom bracket.

Riders affected by this recall should stop using their bike immediately and contact a Rocky Mountain authorised dealer for instructions.

The voluntary recall includes the free replacement of the alloy front triangle for the models listed above with 29″ and 27.5+” wheels that share the same frame.

Rocky Mountain said it is working closely with consumer product safety authorities worldwide about this issue and have submitted a product recall plan to remedy the situation. Further communication will be sent in collaboration with these authorities.

Additional information is available on Rocky Mountain’s website, or get in touch directly on +1-877-744-1515.