Last month, Öhlins urged riders to stop riding and dealers to stop selling bikes with its RXF 36, 29/27.5 and RXF 34 Air forks, due to a defect.
An announcement on their website stated at the time that the air forks, sold to aftermarket and spec’d as original equipment on the 2017 Stumpjumper, Enduro and Fuse, and the 2018 Stumpjumper, Enduro and Levo, may contain a defect in the top cap which potentially affects safety.
The company has now announced that it has received reports of the air cartridge abruptly springing out of the fork stanchion tube, posing fall and injury risks to riders. Öhlins has now initiated a voluntary report with the Consumer Product Safety Commission (CPSC) and is working closely with them on a press release announcing the recall imminently.
Öhlins are now advising its global customer base to immediately stop riding the affected bikes and bring them to an Öhlins, Specialized or other authorised dealer to receive the repair. Customers can then register for a voucher at ohlins.com/recall giving them free-of-charge materials for a full service (labour not included) and a soon to be released upgrade to the RXF 36. The voucher form will go live this week.
Torkel Sintorn, General Manager MTB at Öhlins Racing AB, said in a statement: “We apologise for the inconvenience this will cause our customers, but it is critically important to us to do everything we can ensure that our products are safe and reliable.”