40% of Neuron e-scooter journeys replace car journeys, details survey

Neuron Mobility has released findings from a new rider survey that shows that the brand’s e-scooters have travelled over half a million miles on UK streets. The survey also showed that 40% of journeys on the Neuron e-scooter replaced journeys that would typically have been made in a car.

Additionally, half of the 370,000 trips taken in total on the Neuron e-scooters were used for commuting, getting to appointments and completing jobs. The remaining 49% were used for leisure and recreation. Recent surveys of UK riders also highlighted that six in ten users combined their e-scooter journey with another form of public transport.

During the initial stages of the coronavirus pandemic, Neuron offered free commuter rides as well as free passes for NHS and Emergency Service staff. Neuron has issued around 2,000 free passes for key workers and riders benefited from just under 20,000 free trips across operating cities. The brand has also ensured that its e-scooters are situated in areas that NHS and Emergency Service staff need to access, including major hospitals.

To encourage responsible riding as the UK emerges from lockdown, Neuron also introduced its ‘helmet selfie’ to the UK market which awards riders free 30p credits if they take a picture of themselves wearing the helmet. The company also launched incentivised city-specific Safe Rider Quizzes to educate riders of their local riding rules.

The Neuron e-scooter also has a number of safety features such as an app-controlled helmet lock which secures a safety helmet to the e-scooter, voice guidance to educate and warn riders of how to travel safely and a 999 emergency button which can tell if someone has had a fall.

George Symes, Expansion Manager at Neuron Mobility, said: “It’s really encouraging to see how well our e-scooters have been embraced in the cities that we operate in – and the data proves that they are helping to boost the local economy as it recovers from the effects COVID-19 . At Neuron we are proud to have supported essential workers through the recent COVID-19 lockdown and are delighted that we have become a valuable part of the transport mix in the areas we operate in.

“E-scooters are an environmentally-friendly and convenient way to travel. The latest data shows that e-scooters are playing a key role in replacing car journeys helping to reduce congestion in our towns and cities. We want to thank all our riders and partners for their ongoing support and commitment to making e-scooters a safe and successful addition to Britain’s roads.”

Spokesperson at Newcastle City Council, said: “Newcastle’s e-scooters have quickly become an important part of how the city’s residents get around, providing a convenient way to make short journeys, that also helps to reduce congestion and improve air quality by displacing car journeys.

“Neuron’s commitment to working in close partnership with the Council has helped to ensure that the trial can be quickly adapted to meet local needs and demands. We’re excited to be continuing our work with Neuron and look forward to seeing the benefits of e-scooters continue to be felt by residents and businesses across the city.”

In accordance with The Carbon Reduction Institute, Neuron’s e-scooter operations have been certified as a Carbon Neutral Service. In addition, the company also now has NoCO2 certification, ensuring it is investing in global projects that reduce carbon emissions. To further reinforce its commitment to sustainable operations, Neuron uses only electric vehicles to transport its e-scooters to and from warehouses.