GoPro has issued a recall on its new to market Karma Drone following the discovery of a performance issue that can cause loss of power during operation.
Released in October and retailing at $799 for just the drone, or $999 with a Hero 5 Session camera, shipments have now ceased while GoPro resolve the issue. Just the drone is subject to the recall and customers are promised a full refund. If bought as part of a bundle, GoPro asks that all components are returned in order to issue a refund.
If you already own Karma, follow these instructions to return your product for a full refund:
If you purchased from Best Buy or bestbuy.com:
Please contact Best Buy recall hotline at 1-800-566-7498 or visit online support here.
If you purchased from gopro.com:
Please contact customer support at 1-866-886-3001 or visit online support here.
For full details of the recall, head here.