Winora’s electric bike label Haibike has issued a voluntary recall on its Race, Superrace and Urban Xduro models.
Warning of a problem potentially leading to cracks in the fork, the firm conducted a series of tests to “above the standard”, but found minor fractures could occur. The firm says that 1,765 Xduro e-performance forks are affected.
These ‘Xduro’ models and model years are affected by this recall:
- Haibike XDURO Urban (model years 2014, 2015)
- Haibike XDURO Urban RC (model year 2016)
- Haibike XDURO Race (model years 2014, 2015)
- Haibike XDURO Superrace (model years 2014, 2015)
- Haibike XDURO Race S RX (model year 2016)
- Haibike XDURO Race S PRO (model year 2016)
- Haibike XDURO Urban S RX (model year 2016)
- Haibike XDURO Urban S PRO (model year 2016)
How is this recall performed?
All dealers were and will be informed about the situation via letter and will receive an extensive information guideline that will explain the reasons, as well as the further recall action step by step. Additionally, we will create a special dealer and end consumer area on our homepage www.haibike.com/recall/en.
“The safety of our eBikes and their riders has highest priority for us. Therefore, we perform extensive endurance tests at external testing institutes. Some of our testing criteria are significantly above the DIN, ISO or EN norm standards”, said Susanne Puello, managing director of Winora Group. “Latest findings from these tests caused us to perform this recall.“
“We decided to issue this voluntary recall after minor cracks and fractures occurred when the forks where stress-tested above the standard,” added Puello. “At the present time a manufacturer’s error can’t be ruled out.”