Thursday, 25 April 2024
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Riese & Müller Packster 70 recall expands with safety notice

Riese & Müller has issued a further recall and cease riding notice on its Packster 70 cargo bikes, having earlier in the year begun with a voluntary recall.

The fresh alert was issued on October 8th and now recommends an immediate full recall to the firm’s Mühltal plant, as well as a firm recommendation that owners cease using their bikes at once. All models that have been delivered since the start of delivery and up to and including October 06, 2021 are affected, while fresh production has been halted.

“We are aware that for many of our customers the Packster 70 determines their everyday mobility and is a substitute for a car, which will now be discontinued overnight. We regret this measure all the more. We ask however for understanding that we must act as responsible enterprise in such a way “, says Markus Riese, founder and managing director of Riese & Mueller.

The issue prompting the recall relates to a technical issue with the cable steering that can adversely affect the steering capability of the bike. As a result the steering could make the bike unsafe without warning.

Owners who are already registered on the Riese & Müller My Bike service platform will be proactively informed. Non-registered customers are asked to register here, or send an email to recall@r-m.de with frame number, address and phone number.

The Packster 60 and 80 models are not affected by the recall.